Shipping Policy

Effective Date: July 6, 2026

At BRKYA, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below to understand how we process and deliver your purchases.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order has been shipped, you will receive a confirmation message with tracking information, where available.

Shipping Locations

We currently ship across the United Arab Emirates (UAE). International shipping may be available for selected products and destinations.

Delivery Time

Estimated delivery times are:

  • UAE: 1–3 business days.

  • International Orders: 5–10 business days (depending on the destination and customs clearance).

Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping costs are calculated at checkout based on your delivery location, order size, and selected shipping method. Promotional offers, including free shipping, may be available on eligible orders.

Order Tracking

Where available, tracking details will be provided after your order has been dispatched so you can monitor your shipment until delivery.

Delivery Information

Please ensure that your shipping address and contact information are accurate when placing your order. BRKYA is not responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.

Damaged or Lost Shipments

If your order arrives damaged or appears to be lost during transit, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and provide an appropriate resolution.

Delays

While we strive to deliver every order on time, unexpected delays may occur due to courier operations, customs inspections, severe weather, or other circumstances beyond our control. We appreciate your patience and understanding.

Contact Us

If you have any questions regarding shipping, delivery, or your order status, please contact our customer support team using the contact information available on our website.